Words to live by when leading change

Advice from leading IT transformation and change managers

Five key thoughts for those leading changeFive key thoughts for those leading system change

“People who have low psychological ownership in a system and who vigorously resist its implementation can bring a ‘technically best’ system to its knees.”

Nancy M. Lorenzi, PhD & Robert T. Riley, PhD
Managing Change: An Overview
Journal of the Medical Informatics Association

Practical implications of a study on IS change management: “…management should aim to increase the perceived value of change and organizational support for change to reduce user resistance.”

Hee-Woong Kim & Atreyi Kankanhalli
Investigating User Resistance to Information System Implementation: A Status Quo Bias Perspective
MIS Quarterly, Vol. 33, No 3, Sept 2009

“Lead your organization to a successful outcome, and speed up the process by treating your staff as customers first.”

Claire McCarthy, MA & Douglas Eastman, PhD
Change Management Strategies for an
Effective EMR Implementation

“In his article, “Leading Change: Why Transformation Fails,” John Kotter of Harvard Business School lists the major reasons for the failure of large-scale change initiatives (such as HIT systems): lack of a sense of urgency, no strong coalition, lack of a clear vision, missing frequent, clear communication, dis-empowerment of staff, no creation of short-term ‘wins’ to build momentum, and lack of ‘anchors’ for a change culture.”

Gloria L. Austin, Stephen Klasko, MD & William B. Leaver
The Art of Health IT Transformation

“In other words, recognize that you are not done at go-live; you’ve just started achieving technology adoption and changing behavior to get value from your investment.”

David E. Garets, FHIMSS
Change Management Strategies for an
Effective EMR Implementation

By | 2017-01-04T14:28:01+00:00 January 4th, 2017|Articles, News, Resources, Uncategorized, Updates|Comments Off on Words to live by when leading change

About the Author: