Influencing Behavior Change to Drive Better Outcomes:
Proven tips and customer success stories

Do you find it difficult to change longstanding, highly resistant habits in your organization? You are not alone! Join us for a webinar on the essential components of programs to change behavior and hear about real examples from colleagues who have achieved success in their hospitals.

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Lessons from Management Science

Dr. Emily Hamilton, MDCM
Senior Vice President of Clinical Research, PeriGen

An experienced obstetrician, Emily has held various academic appointments at McGill University, including Director of the Residency Education Program in Obstetrics and Gynecology, and Director of Perinatology. Currently, she is as an Adjunct Professor of Obstetrics and Gynecology at McGill. With over 20 years of experience as a practicing obstetrician, Emily has served on various Canadian National Task Forces defining Clinical Practice Guidelines for fetal surveillance. Her research team has included members with diverse backgrounds such as mathematics, computer science and engineering along with experienced nursing and medical clinicians. They were successful in creating mathematical models to be used at the bedside to help the clinical staff assess fetal heart rate patterns, labor progress and risk of shoulder dystocia. This research was applied to the development of the PeriCALM® suite of fetal monitoring technologies. Emily presents regularly at academic conferences focusing on patient safety or risk management for obstetrical services, and holds 37 issued US and international patents related to obstetrics.

Perinatal Safety Unit: Quality Improvement Project to Decrease Term NICU Admissions

Dr. Jason Melillo, MD
Vice President, Women’s and Reproductive Health Service Line, OhioHealth


Dr. Melillo graduated Summa Cum Laude from St. Louis University with a BA in English. From there he received his MD from The Ohio State University and completed his residency in Obstetrics and Gynecology at Riverside Methodist Hospital in Columbus, Ohio. He was in private practice in Columbus for 20 years. During that time, he served as President of the Columbus Medical Association and the Riverside Methodist Hospital Medical Staff. During his time in practice, he helped to create eL&D (currently the Perinatal Support Unity) as a remote fetal monitoring safety system to supplement bedside care at all OhioHealth obstetric care sites. Dr. Melillo is currently the Vice President of the Women’s and Reproductive Health Service Line for OhioHealth. He lives in Columbus, Ohio with his wife, four children, and his yellow lab.

Change Management: A model for people side of change with technology implementation

Dr. Candace Smith, PhD, RN, NEA-BC
Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital

Dr. Smith is Vice President of Operations, Chief Nurse Executive, Lee Health at Cape Coral Hospital. She is author of “Chapter Leader’s Guide to Provision of Care: Practical Insight on Joint Commission Standards,” a guidebook by Healthcare Professional Organization. She holds a board certification in Advanced Nursing Executive from the American Nurses Credentialing Center. Candace holds a PhD in Education with a specialization in Organizational Leadership. She earned a Bachelor’s degree in Nursing from D’Youville College, and a Master’s in Public Administration from University of Brockport, New York. Dr. Smith is published in American Nursing Association and Nursing Management on topics surrounding Exemplary Leadership and Staff Engagement. Candace has served in two Corporate CNO positions involving clinical and technology consulting. She is a nationally known speaker on topics of clinical excellence, speak up, and exemplary leadership. She serves on the boards of the Western Florida- American College Healthcare Executives, Florida Organization of Nurse Executives, Cape Coral Mayor Scholarship, and South Florida Red Cross Board.

Dr. Smith is an adjunct Professor at State College of Florida, Health Services Administration Program. She teaches Quality Management in Healthcare and Contemporary Issues in Healthcare and in February 2020 published Healthcare Quality Management: A Case Study Approach with two other colleagues. Dr. Smith has recently joined Nova Southeastern University as an adjunct Professor and teaches Quality Management in Healthcare. Dr. Smith has been in healthcare for over 30 years.