A look behind to look ahead for PeriGen
by Matthew Sappern
Chief Executive Officer, PeriGen
I know we are well in to 2016 already, but I want to take a moment to reflect on 2015 and the State of PeriGen.
This past year, PeriGen enjoyed explosive growth. Almost twice as many hospitals went live on PeriGen solutions than in any other year in our history! At the same time, we introduced a remarkable new module called the PeriCALM Checklist which helps makes checklist compliance easier; this tool won the 2015 FIERCE Healthcare Innovation Award.
In 2016, we will introduce a few more tools – tools designed to save nurses time as well as to leverage precious clinical resources across an entire healthcare system – more on these exciting innovations in a few months!
Now, we all know that explosive growth is a double-edged sword. PeriGen cannot allow this growth to come at a cost of service and responsiveness. To that end, we have added some new staff and tools to our implementation and support groups. Inside you will read about new FAQ tools and about Securelink, an application providing our team with secure, remote access – at a hospital’s request – to help troubleshoot issues. We are making support simpler, easier and more efficient. As I made clear to the entire PeriGen team on a recent “all-hands” call, we need to commit to providing an exceptional customer experience in 2016, nothing less.
Finally, as we all settle in to 2016, I invite you to spend some time with PeriGen’s SVP of Clinical Research Dr. Emily Hamilton, who has penned an article with some predictions about continued innovation in healthcare. Emily is one of the most forward-thinking professionals in healthcare today, I am sure you will enjoy her article and you will see PeriGen’s solutions continue to reflect her thinking.
As always, thank you for being a member of the PeriGen family and thank you for taking such great care of all the mothers and babies whose lives you touch. Have a wonderful 2016!
