27 Aug

The nurse influencers

Christine Burke, VP, Synova AssociatesThe influencers:
How will nurses change the landscape of healthcare?

A guest post by
Christine (Chrissy) Burke
Vice President
Synova Associates, LLC

Here is a short except from a conversation I had recently with Patricia (Pattie) Bondurant, DNP, RN. She has served in numerous executive and front line nursing leadership roles and is particularly passionate about the increasingly important role that nurses play in changing the landscape of healthcare.

Chrissy: You will be the closing speaker at the Perinatal Leadership Forum in November and I know that you are particularly intrigued that nurse leader responsibilities seem to be shifting dramatically from day to day management of the patient care areas to now building systems of care. Perinatal nurse leaders are becoming the primary architect in creating a safe environment. This is a great time to be in healthcare, right?

Pattie: Yes, these are really exciting times. Healthcare is facing unprecedented challenges, and nurses must play a major role in meeting them. We hear so much negative – to quote Gandhi “let’s be a part of the change we want to see.”

Chrissy: How do you propose we seize this opportunity, Pattie?

Pattie: It’s time for us to be accountable and influence healthcare in a meaningful way, tapping in to nurses’ innovation and the unique skills that nurses have to transform care. We have made such great strides by working with our physician colleagues and executive teams together locally, what does our work look like at a regional and national level? We need to keep going and continue to inspire these advances on a larger scale.

Chrissy: So you are talking about personal influence?

Pattie: Influence is the most nuanced – but highest level – leadership skill that we can learn. Kenneth Blanchard, one of the most influential leadership experts in the world says, “The Key to Successful Leadership today is Influence, not Authority.” Nurses are well respected, and we need to develop our influencing skills to be successful in healthcare now. How we connect, lead, and set imperatives as leaders is critical. I see so many talented front line nurses take all different types of initiatives – large, small, challenging, essential – and move them forward to improve outcomes. Let’s also not forget about how this ultimately affects the experience of our patients and families. The ability to influence this work is both critical and extraordinary.

Chrissy: If I was a nurse director or manager interested in attending this conference, tell me what I will come away with after your closing keynote?

Pattie: Nurse Managers and Directors are on the front line – so the question comes to us: What can we do as nurse leaders to influence changes that are taking place in healthcare? This is really about changing relationships. It’s about understanding that our old ways won’t open new doors for our profession. It’s about raising the bar for accountability for ourselves and within our teams. It is about partnering with our physician colleagues. It’s about understanding measurement of data and how it is threaded through our everyday lives in the hospital so we can make informed decisions. Many of us are doing it now on many different levels. I want to hear about these advances and see the results evolving to bigger things for nurse leaders.

Chrissy: What’s the call to action for perinatal leaders everywhere?

Pattie: We have an opportunity to create and leave a legacy in a very unique way in caring for mothers and babies. Who do we want to be? How can we continue building on our current contributions locally and paint a larger swath of responsibility? As health care incrementally transforms, there will certainly be increased opportunities to place nurses at the center of the conversations, development, and implementation of new roles and new models of care.

Chrissy: What can I do as a leader to make my contribution to the healthcare landscape?

Pattie: This shouldn’t be an added burden to our current roles. We should be doing this instead of what we have always done. This is a positive message that will continue to move nursing and nurse leaders forward. We are moving away from fee-for-service systems and toward paying for improved outcomes, which create opportunities for nurses. Payment changes, based in part on improved patient outcomes—such as with shared savings in accountable care organizations and bundled payments—will allow nursing contributions in the area of wellness, telehealth, and care coordination for patients with chronic conditions. Nursing is asked to architect these systems, across care boundaries and then lead these multi-directional teams. How we can work with our leadership teams to continue to be in belief and alignment with these forward thinking goals to improve the health of our patients and communities? Imagine the future for mothers and babies; healthier communities, healthy pregnancies, safe deliveries, all leading to better outcomes. We are stronger together when we look across the continuum of care.

It’s like Kid President says, “This is your time. This is my time. This is our time! Create something that will make the world awesome!”

Are you seeing these same themes emerge in your facility or community? There are so many nurses ready and able to ‘take this ball and move it down the field’. Are you ready to execute? Join us at the 2016 Perinatal Leadership Forum and let’s see what we can do as a perinatal community. Let’s do this together! See you in San Antonio!

11 Aug

Part 3: Perinatal Nursing & Technology

Rebecca Cypher, PeriGen Chief Nursing OfficerPart 3:
Perinatal Nursing & Technology
Time to Accept & Embrace the Challenge

by Rebecca Cypher, MSN, PNNP
Chief Nursing Officer, PeriGen

I hope you enjoyed the first two excerpts from my recent white paper on technologies in perinatal nursing. This article, done on request by PeriGen (the electronic fetal monitoring software firm for which I serve as Chief Nursing Officer), looks at how technology has evolved in response to changes in perinatal nursing, how we in turn have changed as a result of electronic FHR monitoring, and a view to how we as nursing professionals can influence continued improvement in perinatal technologies.

Below is the final excerpt where we examine the importance of a perinatal nurses view on technology improvements. In case you missed the first two installments, PeriGen has posted the full article as a PDF here.

Why Should Nurses Care?

Between 2008-2012, there were 2.8 million registered nurses (including advanced practice nurses) in the United States workforce making nursing one of the largest health-related professional groups. 24, 29, 30 According to Gallup polls, these professionals are regarded by the public as the most trusted in the United States. Nursing is a caring profession that requires licensure, knowledge and clinical skill. Nursing demonstrates the best side of humanity. Well-designed HIT augments nursing capacity. Nurses must be clear in thinking and understanding the relative strengths and limitations of all parties in order to direct the evolution of these technologies. In turn, nurses can harness these technologies to support the mission of providing high quality patient care that is evidence-based, individualized, efficient and safe.

Government agencies expect a 21% increase in demand for nurses nationwide by 2025 though considerable variation of supply and demand at the state level is anticipated. Nursing employment will continue to be affected by factors including population growth, a shift in demographics as the median age increases, economic conditions, employment and retirement of nursing personnel and changes in health care reimbursement. Workforce projection models demonstrate that the rapidly changing health care delivery system, which includes HIT, is shifting how patient care is delivered and the specific role the nursing workforce plays in these changes. 31

Perinatal nurses are using technology in conjunction with clinical knowledge that has been accumulated through hands on experience and education. This combination assists in improving care and facilitates multidisciplinary communication. Technology allows nurses to ask the right questions at the right time, perform streamlined nursing assessments, accurately determine a correct diagnosis from a multidisciplinary approach, and perform appropriate tasks and intervention on the front and back end of decision-making processes. 32

Conclusion

In this modern era, technology is commonplace whether it’s embedded in households, communication methods, modes of transportation or healthcare. In these areas technology continues to be created, refined and updated on a regular basis. Advances in technology, whether it’s a new cellular phone model or component of medical equipment, are requisite in order to provide and improve efficiency, convenience, accessibility and safety. As nurses provide day to day quality patient care in the perinatal setting, technology will continue to influence many facets of the nursing process framework. In today’s healthcare environment, few perinatal nurses can envision delivering patient care without assistance from some form of technology, whether that technology be an automatic blood pressure machine or fetal surveillance with an electronic fetal monitor. Nursing is what we as individuals do best and nurses working in conjunction with HIT is clearly an investment in optimizing efficiency, perinatal outcomes and patient safety. Throughout time women in labor have sought assistance from others with experience and skills. Clearly nurses will continue to fill that essential role backed by increasingly complex technology as HIT evolves.

To continue reading this article or review the references, please click here

04 Aug

Part 2: Perinatal Nursing & Technology

Rebecca Cypher, PeriGen Chief Nursing OfficerPart 2: Perinatal Nursing & Technology
Time to Accept & Embrace the Challenge

by Rebecca Cypher, MSN, PNNP
Chief Nursing Officer, PeriGen

You may remember that I shared the first part of my recent white paper with you not too long ago. It examined how healthcare technology as evolved as a result of perinatal nursing needs and changes in standards. Now it’s time to look at the flip side: How nursing as changed as a result of technology, specifically systems that help us monitor FHR.

PeriGen has also made the full article available as a PDF here.

Clinical Acumen and Care

While the fundamental technology in standard fetal monitoring equipment has changed little in recent decades, clinical behavior in response to FHR monitoring has changed considerably. Clearly defined nomenclature, 10, 11 standardized clinical guidelines, 12-16 and structured communication techniques are now part of obstetric care. Moreover, published nursing position statements and other resources have highlighted that skilled clinicians are essential to ensure maternal and fetal well-being when fetal monitoring is utilized. Additional publications focus on HIT’s vital healthcare role in terms of enhancing opportunities for reducing error in perinatal settings. 3, 11, 17, 18

There is increased awareness that environmental and human factors can impair clinical judgment resulting in delayed intervention and birth-related injury. To address some of these issues healthcare professionals have:

  • Legislation that limits working hours
  • Updated recommendations on nurse-patient ratios
  • Stricter and more frequent credentialing
  • Chain of command procedures
  • In-house coverage rather than on-call at home

Despite these measures, assessing a clinical situation is still challenging. Nurses must often project what will happen in the future. Furthermore, these same nurses prefer to avoid allowing patients to deteriorate to a suboptimal status because, once changes have occurred, safe recovery may be impossible. To make decisions, the clinical mind must focus on what is important and disregard the irrelevant. The human brain is vulnerable to well described biases in this task.

Recent “vivid” experiences affect individual’s perception of risk. The psychological phenomenon of “Tunnel Vision” refers to a tendency to perceive and confirm only the information that aligns with a particular viewpoint and discard contradicting information. 19 Variations of this phenomenon include “Wishful thinking.” For example, a belief that a patient will deliver soon or not deteriorate on a shift can lead to poor FHR tracing assessments which is inconsistent under the best of conditions. Occasionally, humans get tired, distracted, have memory lapses, take risky shortcuts, or get diverted by competing interests. Furthermore, inadequate training or clinical experience can compound problems at the bedside. The objective, unbiased, statistical methods offered by HIT can counter these types of human bias, reduce information overload and assist novice and seasoned nurses to make more confident decisions. 20, 21, 22

Another attractive HIT feature for perinatal leaders is the ability to collect and organize outcome and performance data such as the number of cesarean births or elective inductions. Instead of hand counting data from multiple sources, which takes up valuable nursing time and resources, HIT can collect this data and provide written reports on a regular basis. Performance can be compared over time, to other unit level quality improvement goals or datasets of core measure such as those established by the Joint Commission and the National Perinatal Information Center. Policies and procedures can then be further refined based on benchmarked data in order to provide safer care to patients. 18, 23

The divisions between fetal monitoring technologies, technologies in healthcare information and modern nursing care have been become increasingly blurred. Monitors contain software. Systems in HIT employ clinical algorithms. Clinical algorithms are often based on research using huge datasets derived from HIT systems. Clinicians make decisions on monitoring data and research findings. A brief comparison of strengths and weakness related to computer and human faculties is outlined in Figure 2. Both are fallible but each one has strengths in specific areas. The strengths of one counter weaknesses of the others. Computers crunch numbers well. Let the computers apply that capacity to analyze, organize and display critical information without bias so that nurses can be empowered to use technology and focus on higher order clinical reasoning, collaborative dialogue with colleagues and compassionate quality care. Surely valuable nursing time should not be consumed by the repetitive, manual labor of measuring, counting and calculating. On the other hand, nurses are essential to seek out and integrate information from additional sources, see exceptions to the general rule, cue in to unspoken patient fears, and even make do with missing data. Nurses communicate, reason, educate, encourage and empathize with patients and families. The profession makes a profound difference as hands-on patient contact, visual interpretation at the bedside and having an underlying basic foundation in obstetric care is absolutely necessary to validate HIT information. The perception that technology will take over nursing responsibilities, such as FHR interpretation, leaving all data to be interpreted, documented and managed by artificial intelligence is not only incorrect but illogical. However, given what is known about human error, surely one could not advocate for one approach without the other i.e., nurses without equipment or equipment without nurses.

As HIT related to antepartum and intrapartum fetal surveillance techniques evolve, the profession is often concerned with how to integrate them without challenging or devaluing the role of nursing. This is where an understanding of HIT strengths is important so that they can insist on HIT functionality that is truly helpful allowing nurses to have more time with patients. Perinatal nurses must continue to be involved in the design of state-of-the art systems at the bedside that optimize time for hands-on patient care and streamlined workflow and patient safety. 18, 24 Additionally, nurses play an important role in collaboratively developing and utilizing a variety of quality improvement and risk reductions strategies with the aid of HIT to improve patient care, reduce adverse perinatal and neonatal outcomes (e.g. emergent cesarean section or neonatal intensive care unit admission) and potentially reduce liability. 13,25-28 These include but are not limited to

Developing clear fetal monitoring guidelines that include multidisciplinary protocols for interpretation, intervention, and documentation

Educating nurses, residents, nurse midwives, and physicians on fundamentals of fetal monitoring using standardized fetal monitoring nomenclature

Applying HIT to patient care by using high quality up to date decision aids, bundles and toolkits

Implementing peer reviewed evidence based information, such as clinical protocols, checklists (i.e. oxytocin), and guidelines in a high reliability organization to reduce clinician practice variation

To continue reading this article or review the references, please click here

29 Jul

Trending in OB

Telehealth in labor & deliveryTelemedicine Branching Out to the Smallest Patients

Telemedicine is getting much attention these days as innovative health systems look to increase operational efficiency and patient satisfaction. Leaders such as Stephen Klasko, MD at Thomas Jefferson University Hospital are mandating telemedicine and this top down approach will surely accelerate adoption.

Telemedicine is quickly moving beyond telestroke and the ICU. At least one major EMR company and one of the nation’s leading health systems – fortunately a PeriGen client – are investing significant resources to bring telemedicine to labor and delivery. Complexity, risk and attrition in the ranks of OBs and MFMs make labor and delivery an ideal service line in which to deploy these technologies. PeriGen’s fetal surveillance platform uses Artificial Intelligence to identify troubling patterns and long-term trends in fetal strips. This real time capability is now at the heart of a telemedicine infrastructure which allows a single OB to be alerted to specific cases – showing patterns identified as the most troubling – across an entire health system.

As a standalone tool or in concert with the above-mentioned EMR module, telemedicine creates a cost-effective way to leverage valuable clinical resources across an enterprise and help safeguard one of a health system’s most risky and most valuable service lines.

I’d love to hear how your meeting the twin challenges of improving patient safety and the expected shortage of labor & delivery providers.

 

28 Jul

Part 1: Perinatal Nursing & Technology

Rebecca Cypher, PeriGen Chief Nursing OfficerTechnologies in Perinatal Nursing:
Time to Accept & Embrace the Challenge

by Rebecca Cypher, MSN, PNNP
Chief Nursing Officer, PeriGen, Inc.

I wanted to share with you a white paper that PeriGen asked me to prepare on how today’s healthcare technologies can help us in perinatal nursing. Since the paper is lengthy and few of us have time to read such articles in one sitting, I’ve split the paper into three parts and will deliver it to you via email and PeriGen’s social media platforms (Facebook, LinkedIn, Twitter) over the next several weeks. If, by chance, you would like the full article, click here for access to the PDF

Let’s start with a look back at where we’ve come from:

Humans have a long history of inventing tools to survive and achieve goals more efficiently.1 Some tools survive the test of time and evolve while others are abandoned. Healthcare is no different. Monitoring devices and healthcare information technologies (HIT) are key tools used in modern healthcare and time will tell how well they advance as healthcare changes.

Perinatal Nursing Technology-Figure 1Perinatal nursing is just one example of where HIT has had a significant influence on integrating technology with a nursing process framework. 3 Monitoring technology, information technology and clinical acumen can be thought of as an interdependent hierarchy. (See Figure 1 above ). For example, at the most basic level, electronic fetal monitor (EFM) sensors measure fetal heart rates (FHR) and uterine activity. At an intermediate level, HIT consolidates and analyzes the monitoring data for clinicians. At the highest level, nurses decide what the data means, what is likely to happen next and implement the most beneficial interventions. Each level depends, in part, upon the former. Historically, nurses did everything including auscultating FHRs with a fetoscope, palpating uterine activity, recording data in a paper record, and made FHR decisions based on what could be heard and recorded. Now EFM and software accomplish several of these tasks. For some nurses, these new technologies evoked insecurity, a feeling that professional value and roles would be diminished. For others, new technology provided a release from endless listening, counting and transcribing and consequently freeing time to focus on clinical judgment and hands on patient care. In fact, while fetal monitors did reduce the counting tasks they also elevated the expectation for medical reasoning or tracing interpretation.

The purpose of this document is to broadly outline the evolution in each of the three levels of data collection via monitors, interpretation and clinical intervention. In addition, we will discuss relative strengths and weakness of clinicians and HIT in the context of modern perinatal care and how they complement each other.

Clarity on this subject is important to:

  1. Emphasize that clinical acumen for diagnostic and therapeutic decisions and compassionate care is paramount
  2. Determine where and why technology can be a help or a hindrance for nurses
  3. Provide guidance for designers of new technology to meet a nurse’s greatest clinical need

Monitoring Technology

By 2004, 89% of births in the United States were monitored electronically. 4 In view of the high and stable rate of electronic monitoring Vital Statistics ceased reporting EFM utilization rates in annual birth-related reports. Monitoring sensors and signal processing have evolved to provide excellent measurement of FHR, uterine activity and maternal vital signs. 5 Fetal monitors can indicate signal coincidence when two sources of heart rate measurement are the same. On the other hand, monitoring faces new physical challenges. Obesity impedes monitoring by Doppler ultrasound based external sensor technology.

Given the imprecise relationship between FHR and fetal brain oxygenation or acid- base status, a considerable effort has been devoted to finding other physiological measures that would be more discriminating. Unfortunately, prospective clinical trials show no clinical benefit in using EFM with additional sensors that measure fetal oxygen saturation or fetal ST segments of the fetal ECG compared to using EFM alone. 6, 7 Thus, for the near future, the obstetrical world remains dependent upon standard EFM.

Healthcare Information Technology

HIT has evolved considerably in contrast, to the relative stagnation of the monitoring devices. Early electronic medical records allowed clinicians to collect, display and store information in a legible fashion, but at considerable inefficiency. Data entry was often arduous, time-consuming and error -prone. “Cut and paste” shortcuts led to nonsense entries with costly legal repercussions. Lack of interoperability wasted time with redundant documentation.

Perinatal nurses have played an important role in this evolution. Working alongside HIT experts, nurses have been vital members of multidisciplinary teams in which integrating, implementing, and maintaining fetal surveillance technologies with clinical practice has become a priority in patient centered care and safety. This is especially apparent in organizations that promote high reliability units.

There has been considerable industry consolidation on a few types of hospital-wide electronic medical records boosting interoperability. IT networks, smartphones and cloud-based computing give nurses unprecedented and speedy access to information and human expertise. The computational power and reliability of basic computers and networks means very complex analytical methods can be available in real-time at the bedside. 8, 9 Computerized analyses can now be applied to EFM tracings or evaluate labor progression to bring consistent interpretation, reducing clinical variation.

Psychological testing has underlined the importance of simplicity and clarity of information displayed on computer screens. Overcrowded or confusing displays can lead to medical error. Better graphical designs mean critical information is consolidated for efficient review by clinicians. High rates of false alarms lead to frustration and disregard of the device. Truly discriminating alerts based on better evidence-based algorithms alleviate this alarm fatigue.

To continue reading this article or review the references, please click here

27 Jul

Emily’s Reading List

Recommended Reading from Emily Hamilton MDThis Month’s Recommended Reads

from Emily Hamilton, MD

Despite a schedule full of presentations, paper writing, and research projects, Emily Hamilton, MD, PeriGen’s Senior Vice President of Clinical Research, is a voracious reader who consumes journals typical of her peers in obstetrics, as well as those covering  healthcare technology, wave theory, and fetal physiology.  Each month, she selects a few articles from her reading to recommend to friends, colleagues, and her research team.

Here’s this month’s short list:

What’s on your current recommended reading list?

14 Jun

New Patterns & CheckList Data Export

Now there’s a way to reduce
transcription, toggling, errors
with PeriCALM Data Export

New PeriCALM Data Export Feature

PeriGen introduces a new data export feature for Patterns and CheckList

PeriGen introduces the latest data integration improvement to PeriCALM® Patterns™ and PeriCALM® CheckList™: A data export feature designed to reduce time spent on transcribing EFM data and toggling between systems to capture and post it.

The new feature, the result of feedback received by a large number of labor & delivery clinicians at the 2015 AWHONN Convention, as well as current customers, was launched at PeriGen’s booth at this month during the annual AWHONN Convention in Grapevine, TX.

How PeriCALM Data Export Works

Patterns and CheckList data export allows PeriCALM users to select 15- or 30-minute EFM summary information for posting into an annotation and, where enabled, designated EHR fields in real-time with just a few clicks of the mouse.

The new features adds an icon that activates selection of a specific section of tracing and generates an Export Dialog.  The dialog automatically populates with a summary of FHR and uterine activity measurements for the specificed time range, as calculated by PeriCALM Patterns or CheckList.

This EFM data points are customizable and can include baseline, variability, the number and types of decels, etc.  The feature also allows the user to modify each data point and add comments.  Once reviewed and approved by the user, the data Export button sends the data to the tracing as an annotation.  If the associated EHR is configured to accept this data, the same click can send it to the EHR with a time, date, and user stamp.

The feature is designed to provide real-time data while saving labor & delivery clinicians time that’s currently wasted on transcription, toggling between screens and systems, and cumbersome calculations better handled by computer.

In early tests of the new feature, one user found she saved 5 minutes an hour while charting.  PeriGen will be conducting research to measure time-savings before and after the new data export feature is introduced at client hospitals.

Email perigen@perigen.com or contact your Client Executive to participate in these studies or see a demonstration of the new data export feature.


13 Jun

Full House for PeriGen Reception @ AWHONN

Short Stories of OB Malpractice

Full House for

“Short Stories of OB Malpractice &

How They Might

Have Been Avoided

Stephen Brzezinski, a leading OB malpractice defense attorney from Kitch, Drutchas Wagner Valitutti & Sherbrook, and Emily Hamilton, PeriGen Senior Vice President of Clinical Research presented to a packed house of labor & delivery directors, clinicians, educators, and risk managers last night at the AWHONN Convention in Grapevine, Texas.

The invitation-only presentation focused on factors leading to OB malpractice complaints as well as recent malpractice actions involving labor & delivery clinicians and offered practice strategies and discussion on how they might have been avoided.

Presentation slides are now available here

PeriGen is also exhibiting at the AWHONN Convention (Booth 615), where the event team will be offering demonstrations of the latest features of the PeriCALM obstetric decision support system, an electronic fetal monitoring (EFM) system that provides “safety net” benefits for labor & delivery clinical teams.

PeriGen is dedicated to helping prevent OB malpractice by providing enriched data that support clinical decisions at the bedside, at the nurses station and to providers remotely.